FAQ
Do you offer delivery?
Yes! Select Delivery - Ship on your shopping cart and enter your address to confirm delivery to your location. We offer:
- Free delivery to our neighbourhood (addresses within a kilometer of our Kellyville location).
- $5 delivery for addresses within a 10km radius of our Kellyville location.
When can I pickup or have my order delivered?
At the bottom of the shopping cart screen is a "timeslot" option. Select your preferred timing from the available day & time slots. You will receive an initial message (or email) confirming your order. If you select Pick up - prior to your selected timeslot you will receive a "Your order is ready for pickup" message with a pickup address.
Do you offer same day pickup/delivery?
No, not currently.
Do you offer pickup on public holidays?
No.
Will my arrangement be exactly like the website product images?
We always strive to deliver beautiful and high-quality floral arrangements, matching the product description and images. However, due to the inherent nature of working with fresh flowers and seasonal availability, the actual floral arrangement delivered may not always exactly match the images displayed on our website.
Why do your flower arrangement prices sometimes change?
Seasonal availability and variations in flower supply mean that prices for individual flower species, and the location or country that some species are sourced from fluctuate through the year. Keep track of these changes and trends by watching our website, or asking us - or any florist - "what is in season?"